Bob Sutton has found that leaders have a big problem on their hands. In a recent article in the Harvard Business Review he stated the following:

People who gain authority over others tend to become more self-centered and less mindful of what others need, do and say.

He cites an experiment where a group of three students were given a project and one of the three was clearly put in a supervisory role. 30 minutes after the start of their work, a plate of 5 cookies was put in the room. The researchers figured no one would eat the 5th cookie, a clear broach of etiquette, but wondered what would be come of the 4th cookie. Well, you guessed it, the student in a position of power tended to take that 4th cookie and, to top it off, ate like pigs, chewing with their mouths open and spraying crumbs everywhere.

Those of us who have been trusted with leadership positions should take stock of our habits to make sure we are not slipping down that road to totalitarian brutishness - even slightly. Here are a few tips that will help us avoid the fate of the Obnoxious Boss.

1. Seek for and take action on feedback from a variety of folks in the organization. Look for creative ways to get input. Do so formally and informally. Be careful of asking too many times through the same channels and don't let the sycophants rise to the surface. Find those people who are most critical and let them have their best shot. You don't need to take every criticism at face value, but take the time to reflect on their complaints to determine if their might be some truth in there.
2. Take on the roles of your subordinates from time to time. It's a great idea to ride the bus one day, serve food in the cafeteria, help a small group next to the Instructional Assistant and answer phones at the front desk. You will see the impact of some of your decisions in a new light.
3. Force yourself to listen for others ideas before inserting your own. Listening shows such a high level of respect. I once worked with a boss who seemed to start every sentence with "No, but". It was quite discouraging. You won't be able to implement every idea, but give them a fair hearing and serious consideration before throwing out your personal favorite.
4. Be prepared to apologize when you recognize your own churlish behavior. You will make mistakes of all kinds. Be quick to take all the blame that you deserve. If you failed publicly, apologize publicly. If you failed privately, apologize privately. Having done both of these on several occasions I can tell you that 1) It aint easy and 2) you will gain more respect in the aftermath if done genuinely.
5. Develop accountable relationships both within and without the organization. Find some colleagues who can serve as sounding boards for your ideas and processes. My wife is one of my favorite sources. She questions me quite freely and I rarely admit that she's right :) but once I think about it, she usually hits it right on the head. (Fortunately, she doesn't read this blog, so she won't know that I admit this.)
6. Consciously send messages that you will listen to others and you are eager to serve them to improve their performance. Your words and actions will be scrutinized. Make sure that you highlight practices that have been generated by someone other than yourself. Don't be shy about performing menial tasks that will ease the load of your staff. You will build energy and commitment to the cause when you are a model of servant leadership and mutual support.
7. Frequently recognize the contributions of others. You are not accomplishing anything of value on your own. Find out how each individual wants to be recognized and look for positive contributions to be placed in the spotlight. Some prefer a note in private, others prefer recognition of the group and not the individual. Some like tokens of appreciation, while others enjoy a note of thanks. Some would love it if you gave them time or attention. It's also a great idea to praise others behind their backs. Be creative and genuine in your praise.

In district negotiations recently, the representative from one of the bargaining groups told a story of how he was dancing with his wife one night when he noticed that the dance floor was quite crowded and he kept bumping into this one guy. He got a little frustrated and told the guy to go dance on the other side of the floor. It just so happens that he is a rather large man with a booming voice and when he gave that "suggestion", he looked around and the entire dance floor had cleared out and given him some room. He told that story to make the point that when the District makes demands employees will possibly take those demands beyond their intended impact because of the position of power that they hold. I think it's a beautiful illustration of the trappings of power. Our actions and words will be scrutinized and we need to carefully send messages that we are there to serve the needs of our staffs to deliver quality education to every student. So, don't be a pig and be sure to say please when you go for that second cookie.

Dan Winters
Principal Learner

Posted by LeaderTalk Contributor at 11:56 PM | Permalink | Comments (2) | TrackBacks (0)

There is much to be learned from the life and work of our 16th president. Not without reason is he revered for his leadership during the bloodiest crisis in our nation's history. Dorothy Kearns Goodwin has written an insightful book (Team of Rivals) on Lincoln's political genius, in particular, as he worked with his cabinet during his presidency. Here are some lessons for leaders of any organization to take from this remarkable man.

Learn from loss, failure, and mistakes while keeping an optimistic outlook.

Lincoln had many personal losses including the death of his mom when he was 9, the death of his sister when he was 18, and various political defeats as he attempted to make a name for himself. Also, early on in his presidency, the Union army was embarrassed at the battle of Bull Run. All of these defeats proved to be learning experiences as opposed to devastating losses. Lincoln learned from failure and rarely made the same mistake twice. He was able to raise the Phoenix from the ashes on more than one occasion as he never lost his hope and optimism for a successful conclusion to the story.

Allow humor, laughter, and enjoyment to be a part of your organization

Edward Stanton, Lincoln's War Secretary was quite a serious fellow. He often got annoyed that Lincoln would do such frivolous things such as read contemporary humorists to entertain the crowds while awaiting news on the telegram for his re-election bid of 1864. Lincoln, on the other hand, often used humor to build relationships, relieve tension, and drive home a point. Lincoln proved that one can do very serious work while still enjoying life, laughter, and merriment to the fullest. Indeed, his laughter and storytelling were qualities that endeared him to the hearts of many.

Read deeply and widely from contemporary and historic sources.

Lincolns' formal education added up to less than a year of school, however his Personal Learning Network consisted of many of the classics of literature including The Bible and Shakespeare as well as humorists of all stripes. He had a depth and breadth of literature knowledge that consistently filled his fertile mind with wisdom, anecdotes, and lofty ideas. Being immersed in the thoughts of great men helped him craft a course for his generation in their great struggles.

Risk friendship and relationship among those you are leading.

At Lincolns' deathbed, Kearns Goodwin notes that there was not a man in the room that did not love Lincoln. He gained this affection and loyalty by the force of his personality. Words like kindness, goodness, and decency are used constantly by those who knew him well. Although he had to remove cabinet members and generals from their positions, in almost every case the affected member came to understand his decision and lost no respect for the man who had just demoted or removed him from a notable position. Lincoln built lasting and enduring friendships with his colleagues and subordinates and his motives were never in question, even by his adversaries.

Know the status of your colleagues and subordinates first hand.

Lincoln could have written the book on Management by Walking Around. He constantly sought ways to visit the front and speak directly with his generals and shake hands with the troops waging the battle. He often did this facing very real dangers and risks, which caused him to gain greater esteem in the eyes of the Union army. He was also consistently available to White House visitors (and criticized for it) giving his attention and time to all who came calling.

Think deeply and seek a multitude of council, then act decisively.

Lincoln was often criticized for moving too slowly on the slavery issue. His original intent for the war was solely to save the Union. This brought barbs from the likes of Frederick Douglas, who felt him wholly uncommitted to the cause of freeing the slaves. However, when he finally came to announce the Emancipation Proclamation, his resolve on this issue never wavered. Once he had decided the time was right to act, he held onto a position with an iron will and determination against all attacks.

Act humbly by taking no personal affront when attacked and keeping your focus on the greater good.

Lincoln's greatest quality, in my opinion was his humility. He never held a grudge or did a vindictive act against political or military enemies. If a person was going to be helpful to the cause, he would give space for that person to contribute to the effort. He followed this same path on his view of reconstruction. He did not seek a pound of flesh from the South, but rather a commitment to support the Union. He then sent the Confederate army back to their homes. Lincoln told a great story showing how much he valued humility. One of the many office seekers came to the White House seeking a prominent post. Lincoln denied his request, but he persisted in seeking ever lower ranking jobs until finally he concluded by asking if he might be given a pair of trousers. Lincoln delighted in such frank and humble folks and embodied that same humility throughout his life.

Reading this account of Lincoln's tactics and thinking were breathtaking. His keen intellect and sharp reasoning were matched by his genuine and authentic love of people. He remains the model for all Presidents to emulate and indeed any leader would benefit from applying his habits and characteristics to his/her organization.

Dan Winters
cross-posted at Principal Learner

Posted by LeaderTalk Contributor at 1:18 AM | Permalink | Comments (0) | TrackBacks (0)

One of the criticisms I've come across about accountability measures based on standardized tests goes something like this: If we assess students based on standardized tests, teachers will "teach to the test", which when translated, means drill and kill, followed by rote memorization and robotic hypnosis while all creativity is thrown out the window. Here's another one of those false dichotomies that is propagated throughout the educational kingdom.

When I think of creativity and flair on the basketball court, one of the first players that comes to mind is Pete Maravich. He was one of the most creative and flamboyant players of his day and age. No one would accuse him of being boring or stale in his approach to the game.

However, the funny thing is, when reading his biography, I noted that his dad, a high school and college basketball coach, instilled in Pete the necessity of learning and practicing the fundamentals until they were second nature. He performed session after session of ball handling drills that helped him master the basics. Indeed he was fanatical about practice, repetition, and drill. The end result is that he was able to create and ad-lib because he had mastered the fundamentals of the game.

Bringing this back to education, I value students who can think critically and reason with complexity and synthesize information in order to create, and produce new products, but this can only be accomplished by students who are masters of the fundamentals of language, math, and subject matter content. I think the debate would be furthered by a "both/and" mentality as opposed to an "either/or" mentality.

Finally, I'm thinking of classrooms with teachers who get the most remarkable results on standardized tests and those classrooms are lively places with rich interaction and student enjoyment. It's just that those teachers are also attuned to the building blocks of academic success and don't allow their students to miss out on these critical components of learning. Our standardized measures are not the ends that we seek, but I contend that they are a requisite means toward those ends and we are justified in pursuing those goals, measuring them, and expecting all students to achieve them.

Dan Winters
Principal Learner

Posted by LeaderTalk Contributor at 12:02 AM | Permalink | Comments (0) | TrackBacks (0)